A r ecent Global Web Index report on worldwide social media use showed that in countries like Kenya, Argentina, Malaysia, Colombia and Brazil, more than 90 percent of those 16 to 54 used WhatsApp. More than 2 billion people in over 180 countries use WhatsApp, while Facebook has more than 3 billion users worldwide, according to WhatsApp and Facebook. According to DownDetector, the first signs of the outage appeared around 1PM PT, and it seems that. “In the global North, we tend to use such services as supplementary to other channels of communication, so the global outage will have a disproportionate impact.” A man checks his phone in Mexico City on Monday. In our tests, we were able to confirm that WhatsApp is indeed facing an outage in its services. “In many developing countries, services including WhatsApp, Facebook and Facebook Messenger have become deeply integrated into the delivery of primary health care, education and other government services,” Marcus Leaning, a digital media education professor at the University of Winchester in the U.K., said.
Government offices, companies and schools in the Philippines use Facebook's infrastructure as a central hub for nearly all information sharing, Mendoza said, so the outage was a "big deal" for people trying to look for information online as the outage was happening.
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